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Video interview tips: how to prepare and what to get right

Updated: September 2026 · Dante Coledas, founder of chooseme

A video interview evaluates the same things as an in-person one: experience, judgment, and fit for the role. What changes is the channel, and the channel adds variables that do not exist in a conference room: the connection, the camera, the microphone, the light in the room, and whatever is visible in the background. None of those decides the interview on its own, but a single one that fails can eat the first five minutes, which are the ones that matter most.

This guide covers the technical setup, framing and lighting, eye contact, what to do when the connection drops, and how the format differs from meeting in person. Everything related to the content of the answers (researching the company, rehearsing the likely questions) is in the guide on how to prepare for an interview and applies exactly the same way.

In this guide

How it differs from an in-person interview

Video strips out most nonverbal information. The interviewer sees a rectangle from the shoulders up, with a one- or two-second delay and no sense of the room. Small gestures are lost, pauses read as audio drops, and a glance at the screen looks like disinterest. Everything that comes across effortlessly across a table has to be made slightly more explicit on camera.

Logistics also shift in the candidate's favor. There is no commute, the resume and the job posting can stay open on screen, and the environment is under the candidate's control. The flip side is that technical responsibility shifts too: if the projector fails in an office, that is the company's problem; if the Wi-Fi fails at home, the impression lands on the candidate, fair or not. Video interviews also tend to run shorter (30 to 45 minutes) with less small talk at the start.

Technical setup: the day before

The technical side gets handled the day before, not ten minutes before. A full test takes a quarter of an hour and removes most of the surprises.

Connection and device

  • Ethernet over Wi-Fi. If the computer can be plugged into the router, do it. If not, sit close to the router and ask anyone sharing the network to hold off on downloads and streaming during the call.
  • Laptop over phone. The phone works as a backup, but as the main device it has to be held or propped at an angle that rarely flatters.
  • Power and updates. Laptop plugged in, system updates installed the day before (not allowed to run during the call), notifications silenced.
  • Audio. Earbuds with a microphone, even the ones that came with the phone, prevent echo and block background noise better than the built-in mic.

Platform and account

Every company has its platform (Zoom, Microsoft Teams, Google Meet) and each one fails in its own way. Open the invitation link the day before to confirm it does not require an install, that the account used to join shows a real name and a neutral photo, and that the browser has camera and microphone permissions. A three-minute test call with a friend confirms the audio comes through clearly. If the invitation has not arrived two days before the date, a short email asking for the link is perfectly normal.

Framing, lighting, and background

The camera belongs at eye level or slightly above. A laptop flat on a desk puts the camera below the face and shows the ceiling and the underside of the chin; a stack of books under the laptop fixes it. The right frame shows head and shoulders, with a little space above the head and without the face filling the entire screen.

Light has to come from the front, never from behind. A window behind the candidate turns the image into a silhouette; the same window in front gives the best light available without buying anything. For an evening interview, a desk lamp aimed at the wall in front of the face, or directly at the face if it is dim, solves the problem. Overhead lighting alone does not work: it casts shadows under the eyes.

AvoidBetter
Window or lamp behind the candidateWindow or lamp in front, at face height
Laptop camera on the desk, pointing upwardLaptop raised until the camera sits at eye level
Unmade bed, laundry, or dishes in the backgroundPlain wall, tidy bookshelf, or the platform's background blur
Face filling the screen, or full body visibleHead and shoulders, with space above

A two-minute test prevents all of this: open the camera at the same time of day as the interview, look at the image, and fix whatever looks wrong. The light at 10 a.m. is not the light at 5 p.m.

Eye contact, voice, and pacing

Looking at the camera is the equivalent of making eye contact. The natural instinct is to look at the interviewer's face on screen, but from the other side that reads as looking down or away. It is not necessary to stare at the lens the whole time: it is enough to do it when delivering the important parts of an answer and while listening. Shrinking the video window and dragging it directly under the camera keeps the distance between looking at the screen and looking at the lens as small as possible.

Voice loses nuance under compression. Speak a little slower and clearer than usual, leave a one-second pause before answering (it absorbs the lag and buys time to think), and confirm the question when the audio broke up instead of answering what was probably said. Sitting upright, with hands visible when they are used to explain, conveys the same confidence as in person.

A video interview is best rehearsed in front of a camera
Practice an interview for free →

What to do if the connection fails

Technical failures do not disqualify anyone; the reaction to them can. A plan prepared in advance turns a dropped call into a footnote.

  1. Before the interview, have the phone with the app installed and the meeting link ready, plus the interviewer's phone number or email. If the laptop goes down, joining from the phone takes under a minute.
  2. If audio or video freezes, say so calmly ("I think we froze for a second, can you hear me?") and wait a few seconds. Turning off the camera keeps the audio alive on many weak connections.
  3. If the call drops, rejoin through the same link. If that fails after two minutes, send the interviewer a short message describing the problem and proposing a fix: rejoining from the phone or rescheduling.
  4. After reconnecting, pick up from the last question without a long apology. One sentence is enough: "Sorry about that, I was describing the migration project."

Rehearsing in the same format

Practicing out loud in front of a camera is different from practicing in front of a mirror. The camera returns exactly what the interviewer will see: where the eyes go, how much the hands move, whether the lighting works. Recording three answers and watching the playback corrects more than any list of tips.

An AI interview simulator makes it possible to rehearse the content in the same format: role-specific questions, spoken answers, and feedback on each one. The guide on mock interviews explains how to get the most out of that practice. The answers to the standard questions, starting with tell me about yourself, are prepared the same way as for an in-person interview.

Why this role, and why now?
Context, action and result, in under a minute.
A difficult situation with a customer and how it was resolved?

Frequently asked questions

What should I wear for a video interview?

The same as for an in-person interview, head to toe, even though only the top half is visible. Solid mid-tone colors work best: pure white and fine patterns look bad on camera, and black absorbs light. Being fully dressed also removes the risk of having to stand up during the call.

Can I use notes during a video interview?

Yes, as long as they are not read aloud. A few keywords per question, taped next to the camera, serve as a guide without pulling the eyes away. Reading a script is obvious right away from the rhythm and from eyes tracking lines of text.

What if there is noise or an interruption at home?

Warn housemates, close the door, and silence the phone. If an interruption happens anyway, apologize in one sentence, handle it, and pick up where things left off. Interviewers work from home too and understand, as long as it does not happen twice.

Should I keep my camera on if the interviewer's camera is off?

Yes. Camera on is the norm for the candidate unless the company says otherwise. If the interviewer's camera stays off, keep speaking to the lens as if it were on.